M50 Concession Limited provides a dedicated 24 Hour emergency response on the M50 Motorway to provide a safe travelling environment for motorist. Our contractor Kelly’s Recovery will respond to emergency situations and should the need arises will tow vehicles off the M50 Motorway to safe location to reduce traffic congestion and increase safety for the motorist and other road users. Our Operators are on hand to answer all calls relating to M50 Motorway, the freephone service can be contacted by calling 1800 77 5050. To ensure there is no delays in arriving to your assistance the Operator may ask for vehicle information, contact details and your location on the M50 Motorway.
In 2013 our Vehicle Recovery Service and Incident Support Unit responded to over 4200 vehicles in need of assistance with average response times on site of 17 minutes. We will liaise with the National Emergency Services in responding to incidents to make safe the Motorway for all users and to manage Temporary Traffic Management.
All vehicles are manned by a trained professional and equipped to deal with emergencies on a first response scenario until the Emergency Services arrive.
Click on the link to view Map of Emergency Response Area.